Cannot work with Project, Website, Web Application, History Database Created Manually or Using Post Installation Step

Problem: Upon sudden restart of the machine during post-installation step execution or during creation of a project, website, web application, HDB, after a windows update, or an automatic reboot; the project, website, web application, HDB created does not work properly.

Cause: Machine reboot, windows update, power failure and so on.

Solution: Check if the project node, website or web application node is present in the SMC console tree. If present, perform the following clean up steps by deleting them from the SMC console tree:

  • You have identified the related artifact such as the project/website/web application created manually or using post installation step that does not work properly.
  1. In the SMC tree, select the project, website, web application, or HDB.
  1. Perform either of the following:
  • To delete a project, website, web application, click Delete .
  • To delete an HDB, click Drop
  1. Manually create the project, website, web application, HDB or re-run the installer to run the post installation steps as required.