Post Installation Error Codes and Troubleshooting
The following table describes the error codes you may encounter when working with post installation steps.
For error codes, see the respective error logs present at the following location:
SMC: [Installation drive:]\[Installation folder]\GMSMainProject\Log
Error_Code | Description | Corrective Measures |
ERROR_SMC_SystemConfigurationFailed | Failure in system configuration steps | General failure while performing system configuration. |
ERROR_SMC_InvalidConfigurationFile | Failure in finding the AutomaticProjectConfiguration.json file | Add the AutomaticProjectConfiguration.json file manually at following location: |
ERROR_SMC_WebsiteCreationSkipped | Skipped the website creation steps | Create the website manually. |
ERROR_SMC_HDBLinkingFailed | Failure in linking the HDB with the project | Link HDB with the project manually |
ERROR_SMC_ProjectActivationFailed | Failure in project activation | Activate the project manually |
ERROR_SMC_ProjectStartFailed | Failure in starting the project | Start the project manually |
ERROR_SMC_SystemAccValidationFailed | Failure in validation for PMON user. Project will not be configured (restored or upgraded) | Invalid password provided. Retry with a valid password manually |
ERROR_SMC_ProjectUpgradeFailed | Failure in project upgrade | Upgrade the project manually |
ERROR_SMC_ProjectRestoreFailed | Failure in project restore | Restore the project manually |
ERROR_SMC_ProjectSetupFailed | Failure in project setup | Project is not available at the specified path for restore. |
ERROR_SMC_HDBStepsSkipped | Skipped HDB steps | As the SQL Server (GMS_HDB_EXPRESS) is not running, HDB steps are skipped. |
ERROR_SMC_HDBConfigurationFailed | Failure in HDB configuration | Configure the HDB manually. For information, see Creating History Infrastructure |
ERROR_SMC_PostInstallationSetupFailed Error_MNS_MNSPostInstallationSetupFailed | Failure in SMC post installation setup | Verify and enable the post installation step. For information, see Verify and Enable a Post-Installation Step for Execution in Obtain and Verify the Software Distribution |
ERROR_SMC_WebsiteCreationFailed | Failure in the creation of the website | Create the website manually |
ERROR_SMC_WebUserValidationFailed | Failure in website creation due to failure in validation of user password | Invalid password provided. Retry with a valid password |
ERROR_SMC_WebUserValidationFailed | Failure in website creation as the user does not exist in the domain | Use a valid user for website and web applications. |
ERROR_SMC_WebsiteSetupFailed | Failure in the setup of the website | General failure in website setup. |
ERROR_GMS_LicenseActivationFailed | Failure in license activation | Ensure that all the considerations for the License Activation Post-Installation Step are met and retry post installation. For information, see Verify and Enable a Post-Installation Step for Execution > Post-Installation Step of License Activation (GMS) in Obtain and Verify the Software Distribution |
ERROR_GMS_LicenseNotFound | License not found at the specific path | Ensure that the license file (.lic) file or ActivationID.txt/EntitlementID.txt file containing the IDs is available at the configured license path: [Installation Drive:\GMS\Licenses] and retry post installation. |
ERROR_GMS_LicenseIsInvalid | License is invalid | Ensure that the correct license file (.lic) file or ActivationID.txt/EntitlementID.txt file containing the IDs is available at the configured license path: [Installation Drive:\GMS\Licenses] and retry post installation. |
ERROR_SMC_WebApplicationCreationFailed | Failure in creation of the web application | Create the web application manually. |
ERROR_SMC_WebSiteUpgradeFailed | Failure in the upgrade of a website | Upgrade the web site manually |
ERROR_SMC_WebApplicationUpgradeFailed | Failure in the upgrade of a web application | Upgrade the web application manually |
ERROR_SMC_WebApplicationSetupFailed | Failure in the setup of the web application | General failure in web application setup. |
ERROR_Advanced_Reporting_ApacheTomcatInstallationFailed | Failure in installation of advanced reporting prerequisites | Perform the installation of the advanced reporting prerequisites manually. |
ERROR_Advanced_Reporting_TemplateSynchronizationFailed | Failure in template synchronization | Deploy the Advanced Reporting templates from the library to Tomcat server manually. |
ERROR_MNS_NDBLinkingFailed | Failure in linking the NDB with the project | Link the NDB to the project manually using SMC. |
ERROR_MNS_NDBUpgradeFailed | Failure in NDB upgrade | Ensure that the SQL Server (GMS_HDB_EXPRESS) is running. |
ERROR_MNS_NDBCreationFailed | Failure in NDB creation | Ensure that the SQL Server (GMS_HDB_EXPRESS) is running. |
ERROR_Powermanager_DefaultWebAppsConfigurationFailed | Failure in creation of the default web application | Ensure that the Dashboard, Reports and WSI applications are available. |