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- Operating Step-by-Step
- Notification
- Initiating an Incident and Sending Notification from Mobile App
- Initiate Incident or Message Template
Initiate Incident or Message Template
- To initiate an incident, do one of the following:
- For message templates configured with user variables: In the Variable Value field, enter a value in the Variable Value field and Click Initiate.
- For message templates configured with no user variable configured: Click Initiate.
- Click Send.
- Click OK.
- To launch a message, do any of the following:
- For message templates configured with user variables: In the Variable Value field, enter a value in the Variable Value field and click Launch.
- For message templates configured with no user variable configured: Click Launch.
- Click Send.
- Click OK.
- You have initiated an incident or launched a message successfully from Mobile App.