Import and Export Incident Templates

This section describes the importing and exporting of Incidents.

Import an Incident Template/Incident Template Hierarchy

  1. A file with an exported incident template folder or an incident template is available, and the name and location is known to you. Example of the file name and format are: IncidentTemplateFolder21EC2020-3AEA-1069-A2DD-08002B30309D.zip or IncidentTemplate21EC2020-3AEA-1069-A2DD-08002B30309D.zip.
  1. Select Applications > Notification > Incident Templates.
  2. Click Import .
  3. The Select file dialog box displays.
  4. Browse to the exported ZIP file location.
  5. Select the ZIP file, and click Open.
  1. The Incident Template / Incident Template Hierarchy is imported.

Export an Incident Template/Incident Template Hierarchy

  1. One or more incident templates / incident template folders are configured.
  1. Select Applications > Notification > Incident Templates.
  2. Select the incident template / incident template folder you want to export.
  3. Click Export .
  4. The Select a folder dialog box displays.
  5. Select the folder to export the incident template / incident template folder.
  6. Click OK.
  1. The incident template / incident template hierarchy is exported.