Cannot Obtain a License

Problem: On launching Desigo CC a message informing that a license is not available and the server will run in demo mode displays.

Resolution:

• Ensure that the license is enabled properly. For this, review the steps in Enabling Licensing.
• Launch the License Management utility and do the following:
• Click the Installed Products item in the left pane.
• In the right pane, expand CC and click the license you installed.
• Click the Consistency Check button at the top of the license manager.
• If the consistency check fails, there is a problem with your license. Try re-enabling your license or contact Customer Support for assistance.
• On the server, perform the steps in Confirming Windows Services (See Confirm Windows Services in Server Projects Configuration Procedures in Additional SMC Procedures.) and verify that the Automation License Manager Service and Licensing Server applications are running on the server. If they are not running, start them, wait a few moments, and try to log in again.