Start the Windows App Client

You can start Desigo CC from a computer configured to operate as a Windows app client, where the client software is downloaded and installed on demand from a browser.

 

  • The authentication certificate was previously installed on the computer.
  1. Open the browser such as, Microsoft Edge, Chrome, Firefox or Internet Explorer 11 onwards.
  1. In the address bar of the browser, enter the name of the computer where the Desigo CC web server resides (for example, //ITP0990c/).
    NOTE: If you do not have this information, contact your system administrator.
  • The Desigo CC page opens in the browser, and the Desigo CC tab contents display.
  1. Click the Windows App Client thumbnail.
  • The installation of Desigo CC starts. When completed, the logon dialog box displays.
  1. Enter your username and password.
  1. Select the domain.
  1. Click Logon.

 

Each time you start Desigo CC as a Windows app client, a search for system updates is performed. If a new version of the software is available on the web server, you can choose to update it or continue using the previous version.

 

Handle connectivity problems with Windows App Client

If there are connectivity problems, a message box may display indicating that the connection to the server was temporarily lost. To resume your work, do the following:

a. Click OK to close the message box.
The system automatically logs you off, and the logon dialog box displays again on the screen.

b. Try logging on again.