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- Engineering Step-by-Step
- Notification
- Creating and Configuring Incident Template
- Create Incident Templates
Create Incident Templates
- Select Applications > Notification > Incident Templates.
- Click Create .
- From the Child Type drop-down list, select Incident Template and enter a name for the Incident template.
- Click OK.
- Open the Incident Template Trigger expander. Define the trigger rules. For more information, refer to Create an Incident Trigger Rule from the Incident Trigger Rules section.
- Click Save .