Meteoblue Weather Troubleshooting
This section covers several areas of troubleshooting.
Troubleshooting SORIS
In SORIS, see SORIS Troubleshooting.
Handling Connection Error Conditions for Meteoblues Adapter
Issue | Situation | Do the following... |
The Meteoblue adapter cannot reach the Meteoblue website. | The connection to the Meteoblue weather forecast service is lost because your internet connection or the Meteoblue website is down. |
|
In the Operation tab, the Service Status property for the adapter indicates | The adapter is not running or the connection between Desigo CC and the configured URL is not working. |
|
After the adapter configuration and discovery are carried out, the objects are not created in System Browser. | The configuration file is invalid. | Check the configuration file:
|
How to Reset the Secure Key
Scenario: For security reasons, you have to reset the secure key code.
- In System Browser, select Project > Field Networks > [SORIS network] > [Meteoblue adapter] > Adapter Configuration.
- Next to the Secure Key property, enter -9999 in the field and click Change.
- The Secure Status property becomes
Disabled
.