3rd Party BACnet Troubleshooting
This section contains 3rd Party BACnet troubleshooting information.
Troubleshooting Network and Driver
Message | Situation | Proceed as follows... |
| Invalid or incorrect configuration data for the driver in the Settings expander under the BACnet tab. | Enter the network and instance number. See Creating BACnet Driver. |
| Invalid or incorrect configuration data for the driver in the BT BACnet Stack Configuration expander under the BACnet tab. | Create the required ports and select a network adapter. See Creating BACnet Driver. |
| Inconsistent configuration of the driver in the Settings and BT BACnet Stack Configuration expanders under the BACnet tab. | Make sure that the network number of the management platform and the network number of the virtual port are the same. The numbers must also match the virtual BACnet network of the BACnet network. |
| You attempt to delete a driver that is currently connected to a network. | First delete the corresponding network and then re-attempt to delete the driver. |
Troubleshooting Data Import
Prior to Data Import
Data in the EDE file is analyzed prior to the data import. Any errors founds are saved in a log file. Open the Log File to view the error message.
Warning or Error, see Log File. | |
Message | Proceed as follows... |
| Continue import. The listed objects are not, however, imported. |
| Change the hierarchy delimiters in the Hierarchy-User.txt or Hierarchy-Logical.txt files. |
| Change the minimum character length in the Hierarchy-User.txt or Hierarchy-Logical.txt files. |
| Check the hierarchy delimiter; change the minimum or maximum character length in the Hierarchy-User.txt or Hierarchy-Logical.txt files. |
After Data Import
Situation | Proceed as follows... |
The imported data points are in the Logical View and User View without hierarchy structure. | Check the hierarchy delimiters in the Hierarchy-User.txt or Hierarchy-Logical.txt files. |
No Function is entered for the data point. NOTE: This is an optional function.
| Check the following:
|
Individually imported characters are not displayed correctly. | The EDE file used created using a different character set than the one expected by the management platform (see Encoding). |